Privacy Notice

1. Data Controller

Trauko OÜ (an Estonian company with registry code 16686838) is the data controller for the personal data you provide. You can contact us at javier@callbrad.eu.

2. Data Collection

The primary personal data we collect from you includes your name and email address. This information is requested when you set up a consultation with us via our Notion Calendar booking page or through email communication. Additionally, we may request other personal data as necessary for the provision of our services.

If you allow optional analytics or embedded videos, Google receives information about your visit and connection. If you separately allow heatmaps and session replays, Contentsquare (Hotjar) receives page and interaction data, including clicks, scrolling and page changes, as well as browser, device and connection information. Forms and editable fields are masked in replays. See our Cookie notice for details.

3. Purpose of Data Collection

We use your personal data exclusively for the following purposes:

• Communicating about any appropriate business opportunities.
• Providing and improving our services.
• Understanding website use, identifying usability problems with heatmaps and session replays, and showing embedded videos, only with your permission for each optional service.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

5. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Notice. Your data will be deleted when it is no longer required for these purposes or you withdraw your consent, subject to any legal obligations to retain the data.

6. Your Rights Under the GDPR

Under the GDPR, you have the following rights regarding your personal data:

• Right to Access: You have the right to request access to your personal data and obtain information on how we process it.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.
• Right to Restriction of Processing: You have the right to request the restriction of processing your personal data under certain circumstances.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller.
• Right to Object: You have the right to object to the processing of your personal data under certain circumstances.
• Right to Withdraw Consent: You have the right to withdraw your consent at any time. If you wish to withdraw your consent, please contact us at javier@callbrad.eu. Upon receiving your withdrawal request, we will cease processing your personal data and delete it from our records, unless we have a legitimate reason to retain it.

7. Data Security

We take appropriate technical and organisational measures to ensure the security of your personal data and to protect it against unauthorised or unlawful processing and against accidental loss, destruction, or damage.

8. Cookies

We remember your consent choices in necessary first-party browser storage. Google Analytics, Contentsquare (Hotjar) heatmaps and session replays, and embedded YouTube videos have separate optional categories and remain blocked until you allow the respective service. Advertising features are disabled.

You can accept or reject optional services in the banner, or open Choose preferences to choose individual categories. Saving preferences with every optional category unchecked rejects all optional services. You can change or withdraw your choice through Cookies and preferences in any page’s footer. Choices are valid for 180 days. See our Cookie notice for purposes, providers, storage duration and withdrawal details.

Google and Contentsquare receive data for these services only after the relevant consent. They may process it internationally under their applicable service terms and safeguards. Contentsquare data retention depends on the account’s service and settings; cookie expiry and withdrawal do not delete data already collected. You can contact us to exercise your data rights. See Contentsquare’s privacy information.

9. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. We will notify you of any changes by posting the new Privacy Notice on our website. You are advised to review this Privacy Notice periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Notice or our data protection practices, please contact us at javier@callbrad.eu.